Privacy Policy

The owner of the RustRock website is RustRock, who is responsible for managing your personal information.

We have established this Privacy Policy to regulate the way we handle data gathered by RustRock, including our Rust servers, services, products all associated content and software related to our services, or any other services we offer (individually or collectively referred to as the "Offer"). This policy outlines the purposes for which we need to collect specific personal information about you. Therefore, we kindly request that you review this Privacy Policy before making use of RustRock services. By utilizing the Offer, you are giving your consent to the gathering and utilization of data in compliance with this policy.

Personal data we collect:

When you visit RustRock and you use the Offer, we collect (Automatic or not automatic) certain information about your device, including information about your web browser, email address, nick(Steam), Steam ID, name, address, (region/state, province, zip code, city, country), payment method, surveys, address IP, time zone and some cookies installed on your device. Additionally, as you browse the site, we collect (Automatic or not automatic) information about the specific websites or products you view, what websites or search terms referred you to the Offer, and how you interact with the Offer. We call this collected information “Device Information.”

Payments:

We may provide paid products and/or services as part of the Offer. In this case, we use the services of third parties to process payments. We do not store or collect your payment card details. This information is transferred directly to our third party payment processors, whose use of your personal information is subject to their Privacy Policy. These payment processors meet the standards set by PCI-DSS managed by the PCI Security Standards Council. Requirements help ensure that payment information is processed securely.

When you pay for a services/products, our external supplier ask for your payment information and billing address so that we can bill you for the services/products, calculate any taxes due, and send you invoices. Your payment is transferred directly to payment processor and does not pass through our servers. We maintain a record of your payment transaction, including the last 4 digits of your credit card number, for account history, invoicing and billing support purposes. We store your billing address for purposes of calculating tax due, detecting fraudulent credit card transactions, and printing on your invoices.

The external supplier whose services we use is:

https://www.tebex.io/ - their Privacy Policy can be viewed at https://www.tebex.io/terms-privacy-policy

On the website https://www.tebex.io/ you will also find information about payment operators with which we cooperate through an external supplier (Tebex)

Why do we process your data?

Our highest priority is the security of customer data, which is why we can only process the minimum amount of user data, only as much as is absolutely necessary to maintain the Offer.

You can use Offer without telling us who you are, and without revealing any information that could help someone identify you as a specific, identifiable person. However, if you want to use some of the Offer functions, use the store or contact us via the website details by completing the form, you can provide us with your personal data, about your web browser, email address, nick(Steam), Steam ID, name, address, (region/state, province, zip code, city, country), payment method, surveys, address IP, time zone and some cookies installed on your device. You can choose not to provide us with your personal data, but then you may not be able to use some of the Offer functions. For example, you will not be able to use the store or contact us via the website. Users who are unsure about what information is mandatory can contact us at rustrock.contact@gmail.com.

Legal Grounds for Processing Personal Information in Accordance with the General Data Protection Regulation (RODO)

In the event that you reside in the European Economic Area (EEA), the legal foundation upon which RustRock relies for the acquisition and utilization of the personal data outlined in this Privacy Policy is contingent upon the nature of the Personal Data we gather and the particular circumstances surrounding its collection. For more detailed information, please consult the "Security of Data" section.

Your Data Privacy Entitlements under the General Data Protection Regulation (RODO)

As a resident within the European Economic Area (EEA), you possess specific data privacy entitlements. Consequently, RustRock acknowledges these rights and is committed to conforming to the GDPR while observing these rights, except when constrained by applicable laws.

Your entitlements encompass:

1. The right to be informed.

2. The right to access.

3. The right to rectification.

4. The right to erasure.

5. The right to limit processing.

6. The right to transfer data.

7. The right to object.

8. Rights related to automated decision-making and profiling.

If you wish to assert these entitlements, please do not hesitate to get in touch with us via the provided contact information in the "Contact" tab.

Furthermore, if you happen to be a European resident, it is worth noting that we process your information with the purpose of fulfilling any potential contracts that may exist between us or to pursue our genuine business interests, which are detailed above. Additionally, please be aware that your data may be transferred beyond the confines of Europe, including to Canada and the United States.

Links to other websites:

Our Offer may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or the privacy practices of third parties. We encourage you to be aware when you leave our site and to read the privacy statements of each site that may collect personal information.

Information Safety:

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in its control and custody. However, data transmission over the Internet or wireless network cannot be guaranteed.

Use of Data

We use your information to provide, analyze, manage, improve and customize our Offer, marketing activities, orders and payments, communicate with you about various matters, provide and maintain our Offer, notify you about changes to our Offer, enable you to use interactive features of our Offer, provide customer support, collect analysis and valuable information that will help us improve our Offer, monitor the use of our Offer, detect, prevent and resolve technical issues, and provide you with news, special offers and general information about products, services and events that are similar to those you have already purchased or inquired about, unless you choose not to receive such information. If you consent, we may also use your personal information to contact you with newsletters, marketing materials, promotions and other information that may be of interest to you. You may opt out of receiving such communications, in whole or in part, by clicking on the appropriate unsubscribe link included in each email we send.

Security of Data

The protection of your data holds significance for us; however, it's crucial to bear in mind that no internet transmission or electronic storage method is completely secure. Despite our diligent efforts to employ widely-accepted measures for safeguarding your Personal Data, we cannot assure its unerring security.

Retention of Data

We will keep your data for as long as it is necessary to deliver our Offer. Furthermore, we will preserve and utilize your Personal Data to meet our legal responsibilities, settle disputes, and uphold our legal contracts and policies, internal analysis or to contact you. Your data may also be stored and used for marketing purposes.

Your data, which includes Personal Data, might be moved to and stored on computer systems situated in regions that are beyond the boundaries of your state, province, country, or other governmental jurisdiction, where the regulations regarding data protection may vary from those in your jurisdiction.

Third parties/service providers:

You acknowledge that RustRock employs external vendors and hosting partners to furnish the essential hardware, software, network infrastructure, storage solutions, and associated technologies needed to deliver our Offer to you. These external entities are granted access to your personal information solely for the purpose of executing these responsibilities on our behalf, and they are bound by a commitment not to reveal or employ it for any alternative objectives. We encourage you to read their privacy policies before using their services and the Offer:

https://www.ovhcloud.com/en/terms-and-conditions/privacy-policy/

https://www.tebex.io/terms-privacy-policy

https://www.hostinger.com/privacy-policy

Legal Disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests. We share your data for specific objectives and with third parties when necessary to deliver the products or services you've asked for, with your approval. We collaborate with other dervice providers (e.g. Tebex) who act on our behalf or support us in delivering services to you.

Children's Privacy:

RustRock not gathering information from individuals below the age of 18 knowingly. We won't be on purpose to acquire any data from individuals under 18 years of age without the consent of a parent or legal guardian. If you suspect that your child uses our Offer or that we have obtained information from your child, please get in touch with us promptly so that we can promptly delete that data from our database.

RustRock recognizes that parents, guardians, or other responsible adults may purchase our products for family usage, including by minors. We do not intentionally gather personal data from individuals under 18 for use Offer purposes. However, due to some information being collected electronically, it might appear to be personal data pertaining to the adult user. In such cases, it will be treated in accordance with our privacy policy. If you suspect that your child's data has been associated with any using our Offer, please reach out to us without delay so that we can make the necessary corrections to our database.

Contact info:

If you would like to contact us to learn more about this Policy or wish to contact us regarding any matter relating to your individual rights and your Personal Data, you may send an email to rustrock.contact@gmail.com.

Changes to this Privacy Policy

Our team will regularly update this Privacy Policy in response to changes in legal, regulatory, or operational requirements. We will notify you of any such changes, including when they will take effect, in accordance with applicable laws. Your continued use of our Offer after the implementation of such updates will constitute your acknowledgment and acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Policy, you will need cease using our Offer. Your use of any of our Offer after the posting of such changes shall constitute your consent to those changes. To check when this Privacy Statement was last updated, please refer to the "Last Updated" section below.

Last updated: 21/10/2023